Terms of use and purchase of products through the Website of the company “KOUSIDOU EVANGELIA”
- Preface
These terms (hereinafter “Terms of Use”) govern the operation of the website under the website evahomestore.gr (hereinafter “Website”), its use by its visitors (hereinafter “User”), as well as the purchase of products remotely through the online store (hereinafter “Online Store”), by customers (hereinafter “Customer”) of the company “KOUSIDOU EVANGELIA”, based in Serres, Address: MEG . ALEXANDROU 3A, with TIN 100857115, Δ.Ο.Υ. Serres, No. Γ.Ε.ΜΗ. 113763952000, e-mail address info@evahomestore.gr and contact phone 2321020818 (hereinafter “Business”), under whose ownership and management it is. - Use of the Website and the Online Store
2.1 The Website has been created by the Company for e-commerce.
2.2 The Online Store has been created by the Company and operates with in order to promote its commercial activity by promoting its products (hereinafter “Products”) via the Internet, ordering and purchasing Products remotely from Customers, as well as the two-way communication of the Company with Customers and Users on issues related to with its activity and its Products and their relevant information.
2.3 The use of the Website but also of its individual elements, such as indicative texts, photos, graphics, images, etc. (hereinafter collectively “Content”), as well as the access to the possibilities provided through it, the printing, copying and storage (download) of Content by the User and the Customer is allowed only when it serves the above commercial purpose or is made for informational purposes. purposes, in which case it shall be carried out in accordance with Articles 10 and 11 below. Any other use is prohibited.
2.4 From the use of the Website alone, it is presumed that the Customer or the User has read, understands and fully and unconditionally accepts these Terms of Use and that they are bound by them in their entirety. In case a Customer or User does not agree with one or more terms, he must refrain from any use of the Website and the conduct of any transaction through it. - Terms and conditions of purchasing Products from the Online Store
3.1 Registration of the Customer as a member of the Online Store
a) The Customer can purchase Products through the Online Store without necessarily being registered as a member. If he wishes, he can register once during the Product purchase process. The Customer in this case must register his name, shipping address of the Products, his email address and his contact phone.
b) All the above personal data of the Customer are governed by the privacy policy of the Company.
c) The Customer undertakes to formalize the above information in case of change.
d) The Company will never ask the Customer to register via the Website or send it via email, upon registration as a member or later, details related to his credit cards, bank accounts or in general any other bank data, except in the case of withdrawal from the Product market referred to in Article 3.5 below.
3.2 Order and purchase of Products
a) The Customer, if he is legally competent under Greek law and wishes to buy a Product from the Online Store n, will select it and add it to its shopping cart. The description of each Product is listed next to it, as well as its price, which includes the legal VAT. When the Customer selects all the Products he wishes to buy, he will be informed by the Online Store about their total value, their shipping cost, as well as the cost of cash on delivery and shipping. The Customer has the option to pay for the Products via Paypal or credit card.
b) In case the Product, desired by the Customer, is exhausted or not available, he will wait for a reply email and then complete purchase and payment.
c) The order of the Product and the preparation of the sale is completed by sending by the Company an email to the Customer in which all the details of the order are mentioned, as registered by the Customer in the Online Store. The Customer in case he wishes to change any item of his order is obliged to contact the Company directly by sending a relevant email to the email address info@evahomestore.gr.
d) The Company has the right to change the prices of the Products without prior information to Customers. In any case, the price stated next to the Product at the time of ordering by the Customer is the one valid for its purchase.
3.3 Payment of Products
a) The Customer, who chooses as place of dispatch of the Products Any point within the Greek territory, can choose to pay for the Products either via Paypal or by cash on delivery, or by bank deposit or by credit card. In particular, the Customer after completing the selection of Products, which he wishes to buy, selects the option “Completion of the Order” and enters the required information if he is not a member and
i) In case of cash on delivery: The Online Store has cash on delivery as the default method. Therefore, the Customer who wishes to pay in this way will select the “Shipping order”, will pay the value of the Products, the cost of cash on delivery, as well as their shipping costs, upon receipt at the place of shipment stated in the order . The payment will be made to the representative of the Company that will deliver the Products.
ii) In case of payment through the online platform of the Paypal company by debiting either his bank account or his credit or debit card: The Customer who wishes to pay in this way will choose the possibility of payment via Paypal, will be diverted to its special, secure environment where it will enter all the data, which are required in each case according to the Paypal procedure. The total value of the Products, as well as their shipping costs, will be displayed as a whole on the website of the above company automatically, through the Online Store. After the approval of the transaction by Paypal and the completion of the payment, the Customer will automatically return to the Online Store.
iii) In case of payment by credit card: The Customer who wishes to pay in this way will choose the option Payment by Credit Card, will be diverted to the special, secure environment of Eurobank Bank where it will enter all the data, which are required in each case according to the Bank’s procedure. After the approval of the transaction by the Bank and the completion of the payment, the Customer will automatically return to the Online Store.
3.4 Order Delivery and shipping costs
a) For the shipment of the Products, the Company selects ELTA courier and ACS courier.
b) The delivery time of Products depends on the place of delivery chosen by the Customer.
3.5 Withdrawal
a) The Customer has the right to withdraw from the purchase of the Product, free of charge and without informing the Company of the reason for the withdrawal , within fourteen (14) calendar days from the date of receipt of the Product. The Customer is charged with the cost of returning the Product.
b) Withdrawal from the market of the Product is possible only if the Product is in the same condition as the one received by the Customer.
c) For the exercise of the right of withdrawal, the Customer must inform the Company of his decision to withdraw from the purchase of the Product with a clear statement by letter that will be sent either by mail to the address of the Company listed at the beginning of these Terms of Use or by email address info@evahomestore.gr.
d) If the withdrawal is exercised within the above deadline, the Company will accept it by informing the Customer.
3.6 Refund
a) The refund of the money Customer in case of withdrawal will be made depending on the way he chose to pay the Product, ie in case of cash on delivery via bank transfer, in case of Paypal via Paypal and in case of payment by credit card to card. In any case, the refund will be made no later than fourteen (14) calendar days from the date on which the Company was informed of the Customer’s decision to withdraw from the product purchase contract and after the Customer has returned the Product to the Company. .
b) If the Customer has paid by cash on delivery, then in the withdrawal request he will also state the bank account in which he wishes the money to be deposited, the bank in which his account is kept and the IBAN number.
3.7 Customer Information
a) The Customer has the opportunity to be informed about the progress of his purchase by contacting the Company for any issue via the phone number 2321020818 or via email at info@evahomestore.gr.
b) The Company will contact the Customer at the e-mail address stated by him or at his telephone number. The Customer is obliged to inform the Online Store in case of change of e-mail address or telephone. - Ευθύνη Επιχείρησης
4.1 Η Επιχείρηση δεν ευθύνεται για καθυστέρηση ή αδυναμία εκτέλεσης της αποστολής Προϊόντων οφειλόμενη σε γεγονότα ανωτέρας βίας, όπως ενδεικτικά απεργία των μέσων μεταφοράς κλπ. Η Επιχείρηση σε κάθε τέτοια περίπτωση δικαιούται παράταση για την υλοποίηση των υποχρεώσεων της δυνάμει της παρούσας.
4.2 Η Επιχείρηση ευθύνεται για την παράδοση του Προϊόντος με τις συνομολογημένες ιδιότητες και χωρίς πραγματικά ελαττώματα, ωστόσο δεν φέρουν ευθύνη για την επιλογή των Προϊόντων για τα οποία ο Πελάτης παραμένει μόνος και αποκλειστικά υπεύθυνος.
4.3 Η Επιχείρηση έχει λάβει όλα τα απαραίτητα μέτρα, όπως αυτά επιβάλλονται από την συνήθη πρακτική, για την υψηλού επιπέδου ασφάλεια και προστασία αποκλειστικά και μόνο του Ηλεκτρονικού Καταστήματος, του Διαδικτυακού Τόπου και των δικών της συστημάτων, αναλαμβάνει δε την υποχρέωση να αναβαθμίζει τα συστήματα προστασίας της και να διαθέτει αντιβιοτικά προγράμματα. Η Επιχείρηση, δεδομένης της φύσης του Διαδικτύου, δεν εγγυάται τη μη ύπαρξη ιών και δε φέρει ευθύνη σε περίπτωση ζημίας του εξοπλισμού, του λογισμικού, των αρχείων ή άλλης ζημίας του Χρήστη ή του Πελάτη, η οποία προκαλείται από ιό.
4.4 Για την ασφάλεια των συναλλαγών μέσω Paypal και Πιστωτικής Κάρτας, η Επιχείρηση ουδεμία ευθύνη φέρει καθώς όλες οι συναλλαγές πραγματοποιούνται σε ασφαλές περιβάλλον της Paypal ή της Τράπεζας αντίστοιχα, όπου ο Πελάτης καταχωρεί τα στοιχεία της κάρτας του ή του λογαριασμού του.
4.5 Η Επιχείρηση , οι διαχειριστές της, καθώς και οι εργαζόμενοι και τυχόν συνεργάτες της δεν ευθύνονται για οποιαδήποτε ζημία υποστεί Χρήστης, Πελάτης ή και τρίτος από παράνομη και αθέμιτη χρήση του Διαδικτυακού Τόπου από Χρήστη ή Πελάτη, κατά παράβαση των αναφερομένων στους παρόντες Όρους Χρήσης ή την ισχύουσα νομοθεσία. - Responsibility of the User and the Customer
5.1 The User and the Customer use the Website at their own risk, in accordance with these Terms of Use and the respective instructions of the Company posted on the Website, solely for the purposes referred to in Article 2 of these Terms of Use. Any other use of the Website is prohibited. The User and the Customer are obliged, in particular, to refrain from using the Website for the purpose of:
a) The collection, processing or storage of personal data of Customers of the Online Store.
b) The sending by email, the the publication or general transmission of any material that is illegal and infringes the rights of third parties.
5.2 The Customer in case of payment of the Products via Paypal or Credit Card for the payment of the Products is obliged to use only a card, which has been issued in his name or his own bank account. The Company does not bear any responsibility in the opposite case.
5.3 The User and the Customer are obliged to have installed on their computer the latest updates of programs, operating systems, versions of antibiotic programs and related data protection programs and computers (antivirus programs). , antispywear, firewalls, etc.). use of the Website. - Consumer Rights
These Terms of Use do not affect any Customer rights arising from applicable consumer protection legislation. - Protection of Personal Data
7.1 All the personal data of the User or the Customer, which are sent by email to the Company or are registered by the Customer during the purchase of the Products, are and remain confidential.
7.2 The Company informs the User and the Customer that it will process, both itself and third parties by order and on its behalf, the personal data that they send via email or enter in it, as follows:
a ) Type of data: i. Regarding the electronic messages (e-mails) submitted: The data that the User fills in when sending the electronic message and ii. Regarding the data when ordering a Product: The personal data that are registered, as well as those that may arise during the purchase.
b) Purpose of processing: i. User and Customer Service when navigating the Website and using the Online Store, ii. order, purchase, delivery, product replacement and refund, iii. withdrawal from the market, iv. protection of the interests of the Company and fulfillment of its obligations under Law and v. public display.
c) Recipients of the data: For the data necessary for the service of each of the above processing purposes and within the responsibilities of each recipient: The Management, the services of the Company and its third partners. d) Rights of Access and Objection: Every User or Customer, as a data subject, has the right to know whether personal data concerning him are or have been processed (right of access, article 12 of law 2472/1997). The User or the Customer has the right to raise objections at any time for the processing of the data concerning him (right of objection, articles 13 of law 2472/1997). For any exercise of their access rights and objection to the processing of data you can contact the Company (Communication Manager Evangelia Kousidou, tel. 2321020818). - Amendments – Cessation of Operation
8.1 The Company reserves the right to modify the Terms of Use, in accordance with applicable law, and to post the amended text on the Website. These modifications will apply to purchases of Products after their posting on the Website. The use of the Website by the User and the Customer after the modification of the Terms of Use implies acceptance of their modifications.
8.2 The Company is entitled to modify the Content of the Website, to add or remove Products, information and data and to temporarily or permanently suspend its operation, when they deem it necessary or prudent.
8.3 The User is informed through the relevant websites of the Website for any modification and temporary or permanent suspension of the operation of the Website. - User and Customer Charges
User and Customer access to the Website, its navigation on it, the use of its Content and the sending of orders for the purchase of Products through it are free of charge . However, the User and the Customer are charged with the cost of their connection to the Internet. - Intellectual and Industrial Property Rights
10.1 The Use of the Website and its Content by the User and the Customer does not create any form of right in their favor over the designs of the Products, the works, the data and the material bodies in which the intellectual and industrial property rights of the Company or any third parties are incorporated, and which are accessible through the Website.
10.2 Any use of the Website or its Content by a User, Customer or third parties for the purpose the profit is prohibited, as indicative:
a) Rebroadcasting, publishing, adaptation, release, presentation to the public, deletion, printing, copying and storage (download) of Content.
b) Reproduction of the Website for commercial purposes.
10.3 It is also prohibited to imitate or falsify the Website or its Content, in any way, partially or otherwise, in any form or by any means. In particular, the User is prohibited:
a) The export or reuse of all or a substantial part of the database of the Website. The Data User is not allowed to perform acts that conflict with the normal exploitation of this database or unjustifiably harm the legitimate interests of its holder and cause damage to the holders of the copyright or related rights for the works contained in the database .
b) The performance of any operation, which aims at the reverse engineering or reconstruction of the source code of the software of the Website or its unauthorized access to any software, system, individual computer or network computers and / or company files or hacking the Website and its systems in general, in any way as indicative of the use of mechanical means or automated methods.
c) The neutralization of any technological measures that have been set up to prevent acts that have not been authorized by the Company, which (neutralization) is made with the knowledge of the User or when there are reasonable reasons that he knows the results of his act.
Place, as well as the Company’s Product plans. The appearance of a distinctive feature on the Website may not be construed as a transfer or assignment of a license or right to use the distinctive feature to the User.
e) The removal or modification of the Terms of Use or any other text in electronic form, which is posted on the Website and in particular concerns the protection, use or proprietor of an industrial or intellectual property right, whether or not the User presents to the public part or all of the Website.
10.4 In any case of infringement or threatened infringement industrial or intellectual property or related rights, including the special nature of the database builder, the Company and third parties, may, as the case may be, impose civil, administrative and criminal sanctions on the person who infringed or is going to infringe on the above rights, according to what the law ς sets. - Photos
In particular, the publication of photos of the Online Store by any third party in other media, electronic or printed, is allowed provided that they are not used for profit, are not altered, are not falsified and report always their source of origin (www.evahomestore.gr). - Links
12.1 The Company may from time to time post links on the Website which lead to third party websites, in particular social media. The Company is not responsible for the content of these websites, as they do not carry out any control over them and do not maintain any relationship with their owners. The Company does not guarantee the Users as to the quality or correctness of the information contained in them.
12.2 The reference to the Website by using links posted on third party websites is prohibited without the prior written approval of the Company. - Applicable law – Jurisdiction
These Terms of Use are governed by Greek law. Any dispute is submitted to the exclusive jurisdiction of the Courts of Serres. In case the User or the Customer uses the Website from another country, they are obliged to comply with the legislation of that country.